Terms of Service

You must be old enough to use the Service in your country — at least 16 in the EEA and UK, or the minimum age permitted locally, and at least 13 elsewhere — and able to form a binding contract. If you use the Service on behalf of someone else, you confirm you are authorized to do so.

Rhovie is a skincare-tracking and education app. It uses AI to analyze photos of your skin, estimate skin characteristics, suggest routines, and answer questions.

Rhovie is not a medical device and does not provide medical advice, diagnosis, or treatment. Skin scores, skin-age estimates, generated images, product suggestions, and assistant responses are for informational and cosmetic purposes only and may be inaccurate. Always consult a qualified dermatologist or healthcare professional for medical concerns, and never disregard professional advice because of something in the app. If you think you have a medical emergency, contact your local emergency services.

The Service relies on artificial intelligence. Analyses and estimates are approximations, not guarantees, and generated “after” images are illustrative and synthetic — they are not real photographs and do not promise any particular result. You are responsible for how you use information from the Service.

You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. Notify us promptly of any unauthorized use. You are responsible for activity that occurs under your account.

You keep ownership of the photos and information you submit (“Your Content”). You grant us a limited, non-exclusive license to host, process, and use Your Content solely to operate and provide the Service to you — for example, to run your scan, generate your images, and personalize your routine.

You represent that you have the right to submit Your Content and that it does not violate any law or third-party right. Only submit photos of yourself; do not upload images of other people without their consent.

You agree not to:

The Service may offer paid features or subscriptions. If you purchase through the Apple App Store or Google Play, the purchase is processed by that store under its terms, and billing, renewals, and refunds are handled according to the store’s policies; we use a subscription manager (Adapty) to confirm your entitlement and unlock features. Subscriptions renew automatically unless canceled before the renewal date through your store account. Prices and features may change, and we will give notice where required.

The Service may include links to products sold by third parties. Some are affiliate links, which means we may earn a commission if you make a purchase, at no extra cost to you. Product suggestions are not medical recommendations or endorsements, and we are not responsible for third-party sellers, their products, or their websites.

The Service integrates with third parties such as Apple, Google, OpenAI, and retailers. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

The Service — including its software, design, and content, but excluding Your Content — is owned by Rhovie and protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own personal, non-commercial use, subject to these Terms.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that any analysis or suggestion will be accurate or achieve any result.

To the maximum extent permitted by law, Rhovie and its providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or USD 100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold Rhovie harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, or to protect the Service or its users. Provisions that by their nature should survive termination will survive.

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will update the “last updated” date and, where appropriate, notify you in the app. Your continued use after changes take effect means you accept the revised Terms.

These Terms are governed by the laws applicable to the entity operating Rhovie, without regard to conflict-of-law rules, and you agree to the exclusive jurisdiction of its competent courts, except where mandatory local law provides otherwise.

Questions about these Terms? Contact us at info@rhovie.care.