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Rhovie Premium is billed through your Apple ID. You can view, change, or cancel it anytime on your iPhone: open Settings → tap your name → Subscriptions → Rhovie. Cancelling stops the next renewal; you keep Premium until the current period ends.

You can permanently delete your account and all associated data from within the app, in your account settings. If you’d prefer we handle it, email info@rhovie.care from your account address and we’ll take care of it.

Scans run on-device with your camera and are analysed over the network, so make sure you have a connection. For a face scan, hold the phone steady with your face centered in the frame and in bright, even light — it captures automatically once your face is detected. For a product scan, fill the frame with the product’s front label.

No. Rhovie provides cosmetic, informational skincare guidance only. It is not a medical device and is not a substitute for a dermatologist or other healthcare professional. For any medical concern, please consult a qualified professional.

You can read exactly what we collect and how it’s used in our Privacy Policy, and the terms that govern the app in our Terms of Service.